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Terms of Service

Welcome to Slotbunny Australia (“we,” “our,” or “us”). These Terms of Service (“Terms”) set out the conditions that apply to your use of the Slotbunny AU website and all associated gaming content, features, payment services, promotional tools, and customer support systems (collectively, the “Services”).

These Terms operate alongside our Privacy Policy and any additional rules imposed on individual promotions or game categories. Together, they form the legally binding agreement between you (“you,” “User,” or “Player”) and Slotbunny Australia.

By registering an account, visiting our Website, or accessing any part of the Services, you confirm that you have read, understood, and agree to comply with these Terms in full. If you do not agree with any clause, you must immediately discontinue using the Services.

If you have questions or need clarification, we encourage you to contact our Australia-based Support Team before continuing.

1. DEFINITIONS & TERMINOLOGY

Terms: This document, the Privacy Policy, and any additional policy governing the Services.

Website: Refers solely to www.slotbunny.com and any Australian sub-domains or related service pages.

Services: All gaming products, account systems, customer support features, payment options, promotions, and interactive components.

We, Us, Our: Slotbunny Australia, the operator providing digital gaming services.

You, User, Player: Any individual accessing or using the Services.

Account: Your personal user login registered with Slotbunny AU.

Games: All casino-style games, virtual entertainment, and interactive titles on the Website.

Software: Technology and licensed platforms powering the Services.

2. ELIGIBILITY & LEGAL ACCESS

To use the Services, you must be at least 18 years old or the minimum legal age for online gaming in your state or territory of Australia, whichever is higher.

You are solely responsible for ensuring that participation in online gaming is lawful in your location. If Australian legislation or local restrictions prohibit online gaming, you may not access or use the Services.

The following jurisdictions are strictly restricted from participating: Iran, Saudi Arabia, UAE, Yemen, Oman, Qatar, Bahrain, Iraq, Kuwait, Syria, Palestine, Jordan, Lebanon, New Zealand, and the United Kingdom. This list may change based on compliance requirements.

You must ensure that all information provided during registration is accurate, complete, and current. Any changes to your details must be updated promptly.

By using the Services, you agree to follow all gameplay rules, promotional conditions, and platform policies.

The following individuals are prohibited from accessing the Services: Slotbunny staff members, affiliates, suppliers, third-party service partners, and their immediate family members.

You must not allow others to use your Account or act on your behalf during gameplay or transactions.

Slotbunny AU may restrict or terminate access to the Services at any time without prior notice.

3. ACCEPTANCE OF UPDATED TERMS

Your use of the Services signifies acceptance of these Terms. Slotbunny Australia may update the Terms periodically to reflect new legal requirements, product improvements, or operational changes.

You are responsible for reviewing updates. Continued use means you accept revised Terms. If you do not agree, you must close your Account and discontinue use.

No employee or representative has authority to amend these Terms outside of official written updates.

All Website content, including software, branding, design elements, and textual materials, is protected under Australian copyright and intellectual property laws.

Communications & Notices:

  • You must keep your contact details accurate at all times.
  • You agree that Slotbunny AU may send essential service notifications via email, SMS, or push alerts.
  • Marketing communications require your consent and may be opted out of at any time.
  • You can unsubscribe via links included in promotional messages or by contacting Support.
  • Promotional content may change or be removed without prior warning.

4. ACCOUNT REGULATIONS & PLAYER OBLIGATIONS

Closing Your Account: You may request account closure via Customer Support. Closed accounts must remain locked for at least 72 hours before a reopening request can be considered.

Account Use Terms:

  • Your Account must be used solely for personal entertainment.
  • You are responsible for safeguarding login details; actions under your Account are assumed to be made by you.
  • Slotbunny AU may suspend or close Accounts for suspicious behaviour, inaccurate information, or policy violations.
  • Engaging in fraudulent conduct or providing false identity details may result in forfeiture of funds.
  • The use of VPNs, proxies, or location-masking tools to bypass Australian restrictions is prohibited.
  • Abusive conduct towards staff will lead to immediate termination of your Account.
  • Information may be shared with AU regulators or financial institutions if required by law.

5. DEPOSITS, WITHDRAWALS & PAYMENT TERMS

5.1 Deposits

  • Deposits must come from payment accounts legally owned by you.
  • The minimum accepted deposit is $10.
  • Deposits under $10 may fail or become non-recoverable.
  • The maximum deposit per transaction is $1,000 unless otherwise permitted.
  • All wagers placed following a deposit are final.
  • You may apply responsible gaming limits through Customer Support.
  • Deposits below $20 are subject to a maximum withdrawal limit of 10× the deposited amount.

5.2 Withdrawals

  • Withdrawals may require verification per AU AML/CTF standards.
  • The minimum withdrawal amount is $20.
  • Withdrawals will be processed to your most recent verified deposit method whenever possible.
  • Default withdrawal limits apply: $1,000 per day and $4,000 per week, unless increased through VIP tiers.
  • All deposited funds must be wagered at least once before withdrawal.
  • You may receive one accelerated withdrawal every 24 hours if conditions are met.
  • A $12 verification deposit may apply to withdrawals tied to no-deposit bonuses.
  • Deposits under $20 impose a maximum withdrawal cap of 10× the deposit.

6. BONUS & PROMOTIONAL CONDITIONS

6.1 General Bonus Rules

  • By redeeming a bonus, you accept all bonus terms provided.
  • Only one promotion may be active at a time unless specified otherwise.
  • If conflict occurs, bonus-specific rules supersede general Terms.
  • You cannot redeem bonuses while withdrawals are pending.
  • Your real-money balance must be below $1 to redeem certain offers.
  • Bonus funds do not apply toward wagering of new promotions.
  • Deposit bonuses are non-cashable.
  • Reversing a withdrawal does not qualify as a new deposit.

6.2 Withdrawing Bonus Funds

  • Bonus balances are removed prior to withdrawal processing.
  • Using bonus funds on restricted games may void associated winnings.

6.3 Bonus Abuse Prevention

  • Patterns of misuse may result in restricted bonus access.
  • We review gameplay records for irregular or abusive bonus behaviour.
  • Slotbunny AU may modify, cancel, or suspend promotions.

6.4 Regional Bonus Eligibility

  • Bonuses may be redeemed by players in approved jurisdictions including the United States, Canada, Ireland, Norway, Finland, and Sweden.
  • Players in restricted regions may not redeem or withdraw bonuses.

6.5 Betting Requirements

  • Bonus amounts and limits are set in USD; AU players should confirm local conversion rates.
  • Only one free bonus may be claimed between standard deposits.
  • High bonus turnover may affect promotional availability.

6.6 Welcome Offer Conditions

  • Email verification is required to activate the Welcome Offer.
  • Free chips are subject to wagering requirements.
  • Only one Welcome Offer is allowed per household, device, or IP.
  • A $12 verification deposit may be required for no-deposit bonus withdrawals.

6.7 Deposit Coupon Rules

  • Only one coupon may be used per deposit.
  • Coupons expire after seven days unless stated otherwise.
  • Both deposit and bonus must meet wagering conditions.
  • Excess winnings beyond withdrawal limitations will be removed.

6.8 Free Spin Conditions

  • Free spin winnings must be wagered before withdrawal.
  • Withdrawal limits apply based on each offer.

6.9 Cashback Requirements

  • Cashback applies only to deposits not used with bonuses.
  • Cashback may require manual claim unless automated by VIP level.
  • Recycled cashback does not qualify for further cashback rewards.

6.10 Promotion Violations & Fraud

Attempts to exploit promotional systems may result in account restrictions, loss of bonuses, or full account termination.

  • Collusive gameplay
  • Organised betting groups
  • Exploitation of system bugs
  • Chargeback fraud
  • Botting or automated gameplay

Slotbunny AU may freeze funds or report unlawful behaviour to Australian authorities under applicable statutes.

7. GAMEPLAY, RULES & FAIRNESS

7.1 Game Integrity

All games are tested and certified by independent auditors to ensure RNG fairness and compliance with industry standards.

7.2 Finality of Game Results

All results recorded on Slotbunny servers are final and replace any differing display on user devices.

7.3 Game Modifications

We may update or remove games based on regulatory, technical, or commercial factors.

7.4 Inactive Games

Games idle for more than 30 days may be terminated, with pending wagers forfeited.

8. PRIVACY, SECURITY & DATA PROTECTION

Your information is collected and processed under the Australian Privacy Act 1988.

8.1 Data We Collect: Personal details needed for account verification and gameplay management.

8.2 How We Use Data: For transactions, gameplay access, support services, and regulatory compliance.

8.3 Confidentiality: We do not sell personal information; data is shared only when necessary.

8.4 Verification: Additional documents may be requested for suspicious activity.

8.5 Compliance: Information may be shared with AU regulatory bodies under AML/CTF obligations.

9. COMPLAINT HANDLING & DISPUTE PROCESS

To file a complaint, contact:

Include full details such as username, date, issue description, and screenshots. We provide an initial response within 48 hours and aim to resolve disputes within 14 business days.

Final decisions by Slotbunny AU are binding unless superseded by Australian consumer law.

10. LIMITATION OF LIABILITY

10.1 Technical Failures

Slotbunny AU is not liable for outages, unstable connections, or user device malfunctions impacting gameplay.

10.2 Malfunctions

If errors occur during gameplay, all related winnings or bets may be voided. Server records take precedence.

10.3 Indemnity

You agree to indemnify Slotbunny AU from claims or losses arising from breaching these Terms or misusing the Services.